Every product comes with our 100% Satisfaction guaranteed. If you are not happy upon arrival of merchandise you will need to request a RMA order return form from our Customer Service number Toll Free at 1-866-981-6797. Or, you can email us at info@shopbabybaby.com. All RMA form request must be made within 7 to 14 days from arrival. A 15% restocking fee will be charged for all non-defective returns. If you receive your item damaged, a relpacement part (parts) can be shipped out by contacting our Coustomer Service within 30 days upon arrival of your order.
